By Susan Maguire

Building an effective team takes time and effort. Just because we work in the same building or even share work space, does not mean we can function well as team members. One of the first competencies of team building is clear role and goal definition. If our team meets and has the need to communicate and participate in common work we must consider each member’s role in the group and the overall goal of the team.

The goal of the team is often given by the sponsor (leader) of the organization. Even if this is the case, the team must ask for clarity from the sponsor as to what is expected and what will the team be accountable for. After clarity from the sponsor is sought the team should have dialogue and use paraphrase to confirm and fully understand what is being expected of them. This process will ensure the success of the team’s product and begin the communication dialogue that will promote shared meaning. As I listen to the members of my group and share their understandings of the project, I learn about them as well as myself. I see differences and similarities and can function at a higher level with each member.

Another primary team competency is my role as a team member. This is partially given to me by my sponsor. The second part of my role as a team member is worked out in the group by all. I call this process norming. As team members we begin talking about what rules we need to show up fully in this group. Each member shares, then the group discusses the meaning of each norm or rule. This often leads to what I call "language wrestling".

One person’s definition of a term may be quite different from another’s. Word meanings and assumptions must be checked out before groups begin to collaborate effectively. The norming process is a great place to begin these dialogues and word wrestles. As the group becomes comfortable with the "wrestle" process they will become quite common and fun.

Try the activity below and let me know how it goes. Email me with input, comments or concerns.